VERA PRIVÉ
Elevate your shopping experience.
Access rewards and perks reserved just for you.
JOIN
Create your account with your email or "Continue with Google" to become a Vera Privé member.
SHOP
Move up to higher tiers as you shop.
EXPERIENCE
Access higher-level privileges as you tier up.
Luminary is an exclusive VIP tier offered by private invitation to Vera Lumin's first 100 founder customers who have completed their first purchase.
Luminary Tier Privileges:
• 12% discount for all orders
• Free shipping on orders above €175
Every customer who sign in to our website starts as a Classic member.
When you reach a total spend of €500, you will move up to the next tier, Silver.
Classic Tier Privileges:
• Free shipping on orders above €500
Members who advance to the Silver tier begin to receive exclusive privileges.
When you reach a total spend of €1500, you will move up to the next tier, Gold.
Silver Tier Privileges:
• 5% discount for all orders
• Free shipping on orders above €350
Members who advance to the Gold tier begin to receive higher-level privileges.
When you reach a total spend of €3500, you will move up to the next tier, Platinum.
Gold Tier Privileges:
• 7,5% discount for all orders
• Free shipping on orders above €250
Platinum is the highest VIP tier.
Members who advance to the Platinum tier begin to receive highest privileges.
Platinum Tier Privileges:
• 10% discount for all orders
• Free shipping on orders above €200
FREQUENTLY ASKED QUESTIONS
Everything you need to know about your Vera Privé membership.
How does the Vera Privé tier system work?
Your membership tier is based on your total amount spent at Vera Lumin. As you spend more, your tier automatically upgrades, giving you tier privileges like storewide discounts and free shipping.
How do I reach a higher tier?
You progress to higher tiers simply by making purchases on our website. Every purchase adds to your total spent amount, moving you closer to the Silver, Gold, or Platinum tiers.
Are shipping and taxes included in my total spent amount?
No, your tier progress is only calculated based on the product value of your orders. Taxes, shipping fees, and other extra charges are not included in your total spent amount.
When does my purchase count towards my tier progress?
When you place an order, the spent amount will fully count towards your tier status once your order is successfully fulfilled.
Do I need an account to receive my tier benefits?
Yes. You must be logged into your account during checkout for your spending to be counted and for your tier benefits (like discounts and free shipping) to be applied automatically.
What happens if I return or cancel an order?
If an order is returned, canceled, or refunded, the spent amount from that specific purchase will be deducted from your account. If this deduction drops your total spend below your current tier requirement, your tier status may be affected.
Can my membership tier be downgraded?
Yes. If you do not make any purchases for 1 year, your tier will be downgraded to the previous tier. We will send you an email notification 1 month before any downgrade happens.
Can I transfer my tier progress or combine accounts?
No. Your tier progress and spent amount are strictly non-transferable and belong only to the account that originally made the purchases.